Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy before placing your order.

Order Processing

All orders are processed within [3–6 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Incorrect Shipping Information

Please ensure that all shipping details are correct when placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange re-shipment at your expense.

Lost or Stolen Packages

Once a package leaves our facility, it is in the hands of the shipping carrier. We are not responsible for lost, stolen, or delayed packages. If your package is marked as delivered but you have not received it, please contact the carrier directly to file a claim.

Pre-Order Policy

By placing a pre-order on our website, you agree to the following terms:

All pre-orders are final and non-cancellable. Once your order is submitted and payment is processed, it cannot be changed, modified, or cancelled for any reason. This includes changes to product selection, size, quantity, shipping details, or billing information.

Pre-order items are purchased in advance and may require extended processing or production time. Estimated shipping dates are provided for reference only and are subject to change due to factors beyond our control. By placing a pre-order, you acknowledge and accept potential delays.

If a pre-order item becomes unavailable or cannot be fulfilled, we reserve the right to issue a refund at our discretion.
By completing your purchase, you confirm that you have read, understood, and agreed to this no-cancellation policy.

If you have any questions prior to ordering, please contact us before completing your purchase.